Rerav is your Facebook Page Customer Service Tool. All the features you have been dreaming of: viewing only the unanswered posts, assigning posts to team members, attaching private notes – and so much more.
All your Facebook pages
All your customer interaction
All in one place
Get the overview you need of all your Facebook pages and everything that happens on them.
Focus only on the discussions that are unanswered. Never again miss to answer your customers on your Facebook page.
Delegate a task to the best suited team member. See the work load of your team. Right now.
Search. Real search! Find anything back to the dawn of time of your Facebook page.
Search posts, comments or even the name of the sender. Finally!
Attach notes and never forget anything important.
Everyone does not need full access to everything on your Facebook page.
Give customer service agents access to the dialogue only.
Get Answers - and give customers great replies
Instead of manually keeping track of what colleague you have emailed and asked for help for what customer’s question,
Rerav keeps track of all that for you. So the customers always gets great answers, fast.
And there is much more…